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At Millbrook Primary, our ethos is grounded in a trauma-informed and relational approach to behaviour, with a focus on empathy, connection, and understanding. We recognise that behaviour is a of communication, often reflecting an emotional need—whether conscious or unconscious. As a school community, we believe that behaviour should be responded to with care, not through punishment or control. Relationships First We prioritise strong, positive relationships with our children and their families. Every action and decision we make aims to preserve and strengthen these relationships, ensuring that no choice undermines our core values of inclusion, respect, and belonging.

Our guiding mantras, such as ‘Engage, don’t enrage,’ Connection before correction,’ and ‘The 3 R’s: Regulate, Relate, Reason,’ reflect our commitment to building meaningful relationships as the foundation of our approach.

Child-Centred Learning

At Millbrook, we start with the child. Our belief is that learning should adapt to fit the needs of each child, rather than expecting the child to conform to a rigid model. We maintain high expectations for every student, providing high-quality, individualized learning experiences based on a deep understanding of their needs. Children who display ‘behavioural difficulties’ are viewed as vulnerable, and it is our duty to explore these vulnerabilities and offer appropriate support. Staff adopt a non-judgemental, curious, and empathetic attitude towards behaviour, focusing on understanding the feelings and emotions driving it rather than the behaviour itself.

Clear Boundaries with Care

To create a safe and nurturing environment, we maintain clear boundaries and consistent expectations around behaviour, both inside and outside the classroom. Children need predictable routines, guidelines, and consistent responses from staff to feel secure. However, we believe that self-regulation, not punishment, is the key to fostering pro-social behaviour. Natural rewards and consequences, made explicit in a caring manner, help children learn without shaming or ostracizing them from their community.

A Non-Punitive Approach

We oppose the traditional notions of punishment and control. Instead, our aim is to provide positive attention when children get it right and supportive guidance when they make mistakes. We understand that not all behaviours are within a child’s control, and therefore, the language of ‘choice’ is not always helpful. Instead, behaviour is viewed within the context of relationships, not as an internal problem.

Family Engagement

We believe in working closely with parents and carers when addressing a child’s needs. Parental engagement is critical in providing effective support and fostering a shared understanding of how best to help each child.

Equity Over Equality

At Millbrook, we believe that being ‘fair’ means providing child with what they need, not treating everyone the same. We know that consistency does not mean “one size fits all,” but rather a consistent focus on meeting individual needs. Our commitment to nurturing self-esteem, emotional literacy, and self-regulation empowers children to make positive choices—both in their learning and in their relationships.

We hold every child with unconditional positive regard and have courage in our belief that all children can succeed, no matter the challenges they face.

At Millbrook, we are optimistic about the potential of every individual and accept no limits on what they can achieve.